KATHMANDU/ In a significant step to elevate leadership excellence in Nepal’s hospitality industry, Ramada Encore Kathmandu has entered into a strategic partnership with Impact Yes, a U.S.-based global leadership development organization.
The agreement was officially signed at Ramada Encore Kathmandu, marking a new era in leadership training and service standards within the country’s hospitality sector.
This partnership is set to introduce psychology-driven, human-centered training programs that will enhance innovation, team engagement, and guest-focused services. With a vision to align Nepal’s hospitality practices with international standards, the collaboration emphasizes empathy, adaptability, and meaningful connections in leadership.
“People are the heart of hospitality,” said Mahesh Phuyal, General Manager of Ramada Encore Kathmandu. “Investing in our team’s leadership growth ensures we remain competitive while delivering unforgettable experiences.”
“Future-ready leadership requires empathy and purpose,” added Kovid Panthy, Co-Founder of Impact Yes. “This partnership will equip Nepal’s hospitality professionals to thrive in a dynamic global landscape.”
From Germany, Kim Baaden, Co-Founder of Impact Yes, also highlighted: “Effective leadership starts with relationships. Together, we’ll strengthen Ramada Encore’s commitment to its employees and guests, setting new benchmarks for hospitality excellence.”
Through this partnership, Ramada Encore Kathmandu will utilize Impact Yes’s global insights and methodologies, including their proprietary LEM Framework (Leadership, Entrepreneurship, Marketing) and Pactomics™, an AI and neuroscience-based behavioral assessment system. These innovative tools are designed to drive data-driven, people-focused growth.
Impact Yes, which already has a presence in the U.S. and Nepal, plans to expand to Sri Lanka and the UAE, further extending its influence across Asia and the Middle East.
About Impact Yes
Impact Yes is a leading international leadership development firm combining psychological expertise with actionable training. Known for its transformative approach using neuroscience, AI, and positive psychology, Impact Yes empowers professionals in the hospitality industry through scientifically grounded tools and frameworks.
About Ramada Encore Kathmandu
Ramada Encore by Wyndham Kathmandu-Thamel is a modern 4-star hotel offering contemporary comfort and an array of amenities. With on-site dining options such as Pateo restaurant, El Beso Caro rooftop bar, and Chocos N Subs café, the hotel provides a diverse culinary experience. Guests also enjoy access to a rooftop plunge pool, spa, fitness center, and versatile meeting spaces for events and conferences.
